Introducing Converge 360: The new app for simple and secure IT Recycling

Introducing Converge 360: The new app for simple and secure IT Recycling

We’re excited to announce the launch of Converge 360 – our brand‑new B2B app that powers all IT recycling collections, rebates and reporting. Converge 360 fully replaces Stone 360 and is built to deliver a smarter, safer and more sustainable recycling experience for every organisation.

In 2020, we launched Stone 360, our multi-award-winning B2B IT recycling app that transforms how organisations dispose of their unwanted technology.  It enables organisations to schedule IT recycling collections with ease, earn rebates to reinvest in future IT purchases, report on the carbon impact of their recycling, and support tree-planting initiatives with Ecologi.

Stone 360 has helped organisations:

  • Recycle over 2.5 million units of e-waste, such as laptops, desktops and printers that would otherwise be sent to landfill
  • Earn more than £6.4 million in cash rebates
  • Plant more than 20,000 trees 

Stone 360 has supported our customers extremely well. But as technology evolves and expectations grow, so must the platforms that support them.

Converge 360 - Built for what’s next in IT Recycling

Converge 360 is our new, future-ready app built to make IT recycling easier, safer and more sustainable for every organisation.

Converge 360 fully replaces the Stone 360 app and will become the sole platform for IT recycling collections, rebates and reporting.

 

What’s new in Converge 360

Enhanced security

  • Multi-factor authentication for added protection
  • Enhanced data deletion options

Greater accuracy and control

  • Improved product qualification using expanded product properties for greater accuracy
  • Reduced duplication and stronger data validation for a smoother experience
  • Clear rebate outcomes with final values shown – no estimates

Built to scale with you

  • Multi-site support so you can manage multiple locations in a single account
  • One login, one password, powered by a single codebase
  • A consistent experience across mobile, app, and desktop
  • Simplified collection management, making it easy to raise and manage recycling requests on behalf of customers

Download Converge 360 Today

Converge 360 represents a significant step forward in our IT recycling services, bringing together security, sustainability, and simplicity in one platform.

Stone 360 is being retired – Converge 360 is its replacement, available free of charge on Apple and Android devices. Download the new app today to continue recycling with us.

What sets our IT Recycling service apart?

Tracked E-Waste Collection

As long as you meet our minimum requirements we'll pick up and recycle your old IT assets for free. We use solid-sided GPS-tracked vehicles so you know your data is secure in transit.

Secure Data Erasure

We use industry-standard Blancco to erase your data. It meets MoD standards, is NIST-approved and complies with UK GDPR. When we say your data is securely erased, we mean it.

No Waste in Landfill

Every single piece of tech we collect is either reused or recycled. We're independently certified by Valpak as a zero-landfill business.

Complete Traceability

You can track your assets all the way through our recycling process, including a full recycling audit, a certificate of disposal and a social value report.

Covnerge 360 FAQs
Will customers need to install a new app from the app store?

Yes. Stone 360 is being replaced and will be disabled in due course. Please download Converge 360 from the App Store or Google Play.

Will existing customers need to register again?

No. Please download the Converge 360 app from the App Store or Google Play for free. 


If you’re an existing customer, just tap ‘Forgot password’ and update your password using your current email address. All your organisation details will transfer to the new app.

Will customers be able to see previous orders in the new app?

No, but your data is available at your request. Your account manager can publish historic documents to the Documents area in the app at your request.

Can Converge UK staff still place orders on behalf of customers?

Yes they can. If you require assistance creating a new order our team are available to assist.

Will trees still be planted for using the new app?

Yes, our commitment to the environment is unchanged.

We plant one tree for every IT recycling collection through our partner, Ecologi.

Please note, for any collections currently in progress, these reports may take up to 25 days to transfer over to your Converge 360 account.

Will customers be able to opt out of multi-factor authentication?

Yes, this is optional and you will be asked at registration whether you would like to proceed.

How can I spend my existing rebates in Stone 360?

Any outstanding rebates in Stone 360 will not be visible in Converge 360, but they can still be used. Please contact your Account Manager to use these funds.

I am a new customer. How can I access the great features on offer?

Don't worry if you do not have access to our Stone 360 app, all the features and benefits will be available on Converge 360, available to download for free on the App Store or Google Play, or use the web version here

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